Information Letter to the clients of LCG Capital Markets Limited (a.k.a. “FlowBroker”)

LCG Capital Markets Limited (additional trade name “FlowBroker”) is wholly owned by FlowBank SA, a Swiss Regulated entity until June 13, 2024. On that date, the Swiss Financial Market Supervisory Authority (FINMA) opened bankruptcy proceedings against FlowBank SA. FINMA appointed Walder Wyss SA, succursale de Genève, 14 rue du Rhône, P.O Box, 1211 Geneva 3 as bankruptcy liquidators (the Liquidators). The place of jurisdiction for the bankruptcy is FlowBank SA head office in Geneva. This has effectively stopped FlowBank SA operations.

LCG Capital Markets Limited maintains funds with accounts at FlowBank SA. Due to significant agreements between LCG Capital Markets Limited and FlowBank SA, the appointment of the Liquidators has currently made it impossible for LCG Capital Markets Limited to carry out its operations.

We draw reference to section 25 of our Terms and Conditions, which provides as follows:

FORCE MAJEURE EVENTS We may, in our reasonable opinion, determine that an emergency or an exceptional market condition exists which may prevent us from performing any or all of our obligations (a Force Majeure Event). Following the occurrence of a Force Majeure Event, we will inform BHS (ourselves) and take reasonable steps to inform you.

Force Majeure Events includes the following events: (i) any act, event or occurrence (including any strike, riot or civil commotion, industrial action, acts and regulations of any governmental or supra national bodies or authorities) that, in our reasonable opinion, prevents us from maintaining an orderly market in one or more of the indices/markets in respect of which we ordinarily accept transactions;

At the time of this writing, LCG Capital Markets Limited has engaged the Liquidators. We will update you as more information becomes available to us. For any additional inquiries, clients can continue to contact Customer Support at Email: customerservices.bhs@lcg.com.

We sincerely apologize for the inconvenience this has caused.

CFDs and spread bets are complex instruments and come with a high risk of losing money rapidly due to leverage. 71% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Payment methods and processing times

Payment Method Processing Times Fees
Deposits Withdrawals Deposits Withdrawals
Bank Transfer Funds are credited into your trading account within one working day from the time we receive funds into our bank account. 1 Working Day* FREE FREE
Visa, MasterCard Usually within 30 minutes 1 Working Day* Credit cards 2% FREE
Debit Cards 0%
Union Pay Usually within 30 minutes 1 Working Day* FREE FREE
Southeast Asia Realtime Banking Usually within 30 minutes 1 Working Day* FREE FREE
Bank Transfer Usually within 30 minutes 1 Working Day* FREE FREE
Bank Transfer Usually within 30 minutes 1 Working Day* FREE FREE

Table notes

* Days are for indicative purposes and LCG shall not be held liable for any delay of processing if that delay is out of the control of LCG.

** LCG does not charge anything on withdrawal, however there might be charges from the banks that are then deducted from the amount that you will receive

For any enquiries about payment methods please contact us at Customerservices.int@lcg.com or Live Chat

Exchange rates may be applied