Information Letter to the clients of LCG Capital Markets Limited (a.k.a. “FlowBroker”)

LCG Capital Markets Limited (additional trade name “FlowBroker”) is wholly owned by FlowBank SA, a Swiss Regulated entity until June 13, 2024. On that date, the Swiss Financial Market Supervisory Authority (FINMA) opened bankruptcy proceedings against FlowBank SA. FINMA appointed Walder Wyss SA, succursale de Genève, 14 rue du Rhône, P.O Box, 1211 Geneva 3 as bankruptcy liquidators (the Liquidators). The place of jurisdiction for the bankruptcy is FlowBank SA head office in Geneva. This has effectively stopped FlowBank SA operations.

LCG Capital Markets Limited maintains funds with accounts at FlowBank SA. Due to significant agreements between LCG Capital Markets Limited and FlowBank SA, the appointment of the Liquidators has currently made it impossible for LCG Capital Markets Limited to carry out its operations.

We draw reference to section 25 of our Terms and Conditions, which provides as follows:

FORCE MAJEURE EVENTS We may, in our reasonable opinion, determine that an emergency or an exceptional market condition exists which may prevent us from performing any or all of our obligations (a Force Majeure Event). Following the occurrence of a Force Majeure Event, we will inform BHS (ourselves) and take reasonable steps to inform you.

Force Majeure Events includes the following events: (i) any act, event or occurrence (including any strike, riot or civil commotion, industrial action, acts and regulations of any governmental or supra national bodies or authorities) that, in our reasonable opinion, prevents us from maintaining an orderly market in one or more of the indices/markets in respect of which we ordinarily accept transactions;

At the time of this writing, LCG Capital Markets Limited has engaged the Liquidators. We will update you as more information becomes available to us. For any additional inquiries, clients can continue to contact Customer Support at Email: customerservices.bhs@lcg.com.

We sincerely apologize for the inconvenience this has caused.

CFDs and spread bets are complex instruments and come with a high risk of losing money rapidly due to leverage. 71% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Why choose LCG?

With almost two decades in the business of online trading, you can rest assured that you're trading with an experienced, globally recognised name that is here to stay

20 Years’ Experience

LCG has over 20 years of experience in the trading industry and we are one of the leading CFD providers. LCG is committed to providing competitive prices, advanced technology and a professional service for all types of traders. In LCG’s 20 year history, we have reached a number of key milestones and embarked on a journey taking us from a small trading company to the global player we are today.

CFD trading is high risk and may not be suitable for everyone. Losses can exceed your deposits.

Trust

LCG is publicly listed in London.

Security

Our clients trade with trust and confidence knowing their funds are securely held in Tier 1 banks

Competitive Pricing

Our tight spreads and low margin requirements make us one of the CFD providers of choice

7000+ Markets

Trade thousands of global markets across 9 asset classes including forex, indices ,shares, commodities, bonds and interest rates, vanilla options, ETFs and cryptocurrencies.

Established Broker

Trust and security are paramount to LCG, which is why we have built a solid reputation for dependability and trust over the last two decades. LCG celebrates 20 years of world-class trading, with over $1 billion in deposits and over $20 trillion executed volume

Our Milestones

1996   The beginning of LCG
2003   Launch of Capital Spreads
2005   Launch of insitutional FX operation
2006   LCG floats on AIM/LSE
2008   LCG Acquires ProSpreads Ltd
2010   Launch of Capital CFD & LCG Metatrader
2013   Sale of ProSpreads
2014   GLIO Holdings acquires majority stake
2015   Record awards, new HQ
2016   LCG rebrand & launch of LCG Trader
2017   20 year anniversary

Seamless Trading Experience

Our innovative multi-asset class trading platform LCG Trader, offers a fast, reliable trading experience and a world-class charting package. Available on your desktop, tablet and mobile devices, you can trade on the move, whenever and wherever you want.

 
CFD trading is high risk and may not be suitable for everyone. Losses can exceed your deposits.

Award-winning broker

Best Mobile/Tablet
Trading Application Shares Awards 2016

Best Forex
Fundamental Analysis
Provider UK Forex Awards 2016

Forex Innovator of
the Year UK Forex Awards 2015

Best platform
Capital Spreads Online Personal Wealth
Awards 2014

Best Mobile Trading
Platform Money am Awards 2012

Best Online Trading
Platform Money am Awards 2012

CFD Provider of the
Year Investors Chronicle/FT
Investment Awards 2011

Financial Betting
Operator of the Year EGR Awards 2010

First Class Client Support

Our professional client support team are always available to help and can be contacted 24 hours a day, Sunday to Friday via phone, email or live chat. We train our support team to provide a first class customer service.