Information Letter to the clients of LCG Capital Markets Limited (a.k.a. “FlowBroker”)

LCG Capital Markets Limited (additional trade name “FlowBroker”) is wholly owned by FlowBank SA, a Swiss Regulated entity until June 13, 2024. On that date, the Swiss Financial Market Supervisory Authority (FINMA) opened bankruptcy proceedings against FlowBank SA. FINMA appointed Walder Wyss SA, succursale de Genève, 14 rue du Rhône, P.O Box, 1211 Geneva 3 as bankruptcy liquidators (the Liquidators). The place of jurisdiction for the bankruptcy is FlowBank SA head office in Geneva. This has effectively stopped FlowBank SA operations.

LCG Capital Markets Limited maintains funds with accounts at FlowBank SA. Due to significant agreements between LCG Capital Markets Limited and FlowBank SA, the appointment of the Liquidators has currently made it impossible for LCG Capital Markets Limited to carry out its operations.

We draw reference to section 25 of our Terms and Conditions, which provides as follows:

FORCE MAJEURE EVENTS We may, in our reasonable opinion, determine that an emergency or an exceptional market condition exists which may prevent us from performing any or all of our obligations (a Force Majeure Event). Following the occurrence of a Force Majeure Event, we will inform BHS (ourselves) and take reasonable steps to inform you.

Force Majeure Events includes the following events: (i) any act, event or occurrence (including any strike, riot or civil commotion, industrial action, acts and regulations of any governmental or supra national bodies or authorities) that, in our reasonable opinion, prevents us from maintaining an orderly market in one or more of the indices/markets in respect of which we ordinarily accept transactions;

At the time of this writing, LCG Capital Markets Limited has engaged the Liquidators. We will update you as more information becomes available to us. For any additional inquiries, clients can continue to contact Customer Support at Email: customerservices.bhs@lcg.com.

We sincerely apologize for the inconvenience this has caused.

Los CFDs son instrumentos complejos y conllevan un alto riesgo de perder dinero rápidamente debido al apalancamiento. Tenga en cuenta que el 71% de nuestras cuentas de inversores minoristas pierden dinero al invertir en CFDs. Debe considerar si entiende cómo funcionan los CFDs y si puede permitirse el alto riesgo de perder dinero.

Métodos de Pago y Tiempos de Proceso

Método de Pago Tiempos de Proceso Intereses
Depósitos Retiradas Depósitos Retiradas
Bank Transfer Los fondos se ingresan en tu cuenta de trading tras un día laborable desde el momento en el que recibimos el dinero en nuestra cuenta bancaria. 1 Día Laborable* GRATIS GRATIS
Bank Transfer Normalmente, dentro de 30 minutos 1 Día Laborable* Credit cards 2% GRATIS
Tarjetas de débito 0%
Union Pay Normalmente, dentro de 30 minutos 1 Día Laborable* GRATIS GRATIS
Southeast Asia Realtime Banking Normalmente, dentro de 30 minutos 1 Día Laborable* GRATIS GRATIS
Bank Transfer Normalmente, dentro de 30 minutos 1 Día Laborable GRATIS GRATIS
Bank Transfer Normalmente, dentro de 30 minutos 1 Día Laborable GRATIS GRATIS

Table notes

*Los días se muestran con propósitos indicativos y LCG no deben ser responsables por cualquier retraso si dicho retraso está más allá del control de LCG.

** LCG no cobra nada por el retiro, sin embargo, puede haber cargos de los bancos que luego se deducen de la cantidad que recibirá.

For any enquiries about payment methods please contact us at Customerservices.int@lcg.com or Live Chat

Exchange rates may be applied