Information Letter to the clients of LCG Capital Markets Limited (a.k.a. “FlowBroker”)

LCG Capital Markets Limited (additional trade name “FlowBroker”) is wholly owned by FlowBank SA, a Swiss Regulated entity until June 13, 2024. On that date, the Swiss Financial Market Supervisory Authority (FINMA) opened bankruptcy proceedings against FlowBank SA. FINMA appointed Walder Wyss SA, succursale de Genève, 14 rue du Rhône, P.O Box, 1211 Geneva 3 as bankruptcy liquidators (the Liquidators). The place of jurisdiction for the bankruptcy is FlowBank SA head office in Geneva. This has effectively stopped FlowBank SA operations.

LCG Capital Markets Limited maintains funds with accounts at FlowBank SA. Due to significant agreements between LCG Capital Markets Limited and FlowBank SA, the appointment of the Liquidators has currently made it impossible for LCG Capital Markets Limited to carry out its operations.

We draw reference to section 25 of our Terms and Conditions, which provides as follows:

FORCE MAJEURE EVENTS We may, in our reasonable opinion, determine that an emergency or an exceptional market condition exists which may prevent us from performing any or all of our obligations (a Force Majeure Event). Following the occurrence of a Force Majeure Event, we will inform BHS (ourselves) and take reasonable steps to inform you.

Force Majeure Events includes the following events: (i) any act, event or occurrence (including any strike, riot or civil commotion, industrial action, acts and regulations of any governmental or supra national bodies or authorities) that, in our reasonable opinion, prevents us from maintaining an orderly market in one or more of the indices/markets in respect of which we ordinarily accept transactions;

At the time of this writing, LCG Capital Markets Limited has engaged the Liquidators. We will update you as more information becomes available to us. For any additional inquiries, clients can continue to contact Customer Support at Email: customerservices.bhs@lcg.com.

We sincerely apologize for the inconvenience this has caused.

CFDs and spread bets are complex instruments and come with a high risk of losing money rapidly due to leverage. 71% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

How to Set Stop Loss and Take Profit

Stop loss and take profit levels are useful risk management tools that allow you to limit potential losses if the market moves against you and secure any profits earned from unexpected reversals. The LCG Trader platform provides you with multiple ways to set both stop loss and take profit levels to help you protect your trades.

How to Set Stop Loss and Take Profit

From the ‘Deal Ticket’ window, which appears after clicking the ‘New Order’ button, you can set both stop loss and take profit orders before your trade goes to the market. To choose when your stop loss or take profit order will be triggered, you can either set the exact price level or set a number of points away from your entry price. You can also select to place a guaranteed stop loss, although this includes an extra cost which can differ between instruments.

How to Set Stop Loss and Take Profit

There are also multiple ways to set or edit stop loss and take profit levels after your trade has already been placed. If the chart of the instrument you are trading is active on the platform, you can drag the ‘TP’ and ‘SL’ sliders, which appear above and below your trade on the chart, to the desired positions to set your levels.

Alternatively, you can right-click on your open trade in the ‘Positions’ window and select ‘Modify Position’ from the menu that appears. From the ‘Modify Positions’ window, you can edit your stop loss and take profit levels and submit your changes by clicking the ‘Change Protection’ button.

Stop losses are free to use and they protect your account against adverse market moves, but please be aware that they cannot guarantee your position every time. If the market becomes suddenly volatile and gaps beyond your stop level (jumps from one price to the next without trading at the levels in between), it’s possible your position could be closed at a worse level than requested. This is known as price slippage.