Information Letter to the clients of LCG Capital Markets Limited (a.k.a. “FlowBroker”)

LCG Capital Markets Limited (additional trade name “FlowBroker”) is wholly owned by FlowBank SA, a Swiss Regulated entity until June 13, 2024. On that date, the Swiss Financial Market Supervisory Authority (FINMA) opened bankruptcy proceedings against FlowBank SA. FINMA appointed Walder Wyss SA, succursale de Genève, 14 rue du Rhône, P.O Box, 1211 Geneva 3 as bankruptcy liquidators (the Liquidators). The place of jurisdiction for the bankruptcy is FlowBank SA head office in Geneva. This has effectively stopped FlowBank SA operations.

LCG Capital Markets Limited maintains funds with accounts at FlowBank SA. Due to significant agreements between LCG Capital Markets Limited and FlowBank SA, the appointment of the Liquidators has currently made it impossible for LCG Capital Markets Limited to carry out its operations.

We draw reference to section 25 of our Terms and Conditions, which provides as follows:

FORCE MAJEURE EVENTS We may, in our reasonable opinion, determine that an emergency or an exceptional market condition exists which may prevent us from performing any or all of our obligations (a Force Majeure Event). Following the occurrence of a Force Majeure Event, we will inform BHS (ourselves) and take reasonable steps to inform you.

Force Majeure Events includes the following events: (i) any act, event or occurrence (including any strike, riot or civil commotion, industrial action, acts and regulations of any governmental or supra national bodies or authorities) that, in our reasonable opinion, prevents us from maintaining an orderly market in one or more of the indices/markets in respect of which we ordinarily accept transactions;

At the time of this writing, LCG Capital Markets Limited has engaged the Liquidators. We will update you as more information becomes available to us. For any additional inquiries, clients can continue to contact Customer Support at Email: customerservices.bhs@lcg.com.

We sincerely apologize for the inconvenience this has caused.

CFDs and spread bets are complex instruments and come with a high risk of losing money rapidly due to leverage. 71% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

How to Open a Live Account

If you are an experienced trader or if you have already spent time on a Demo account and are now looking to transition to Live trading, you can apply to open a Live account by visiting the LCG website lcg.com.

How to Open a Live Account

From the homepage, click the ‘Open Live Account’ button. From there, you will be taken to a registration page. Here you can select your preferred platform and account currency.

Once you have filled in all the required information, click ‘Next’.

On the second stage of the registration process you will be asked to provide additional information including your personal details (name, DOB and nationality, address), information about your employment and financial background, and answer whether you are a citizen of the United States or pay taxes in another country other than the one in which you reside.

The third stage of the registration process includes questions relating to your trading experience and knowledge and ability to understand the risks involved in trading our products. These are designed to ascertain whether trading leveraged financial derivatives is an appropriate method of investment for you. You must also acknowledge that you understand the risks involved in trading on margin. Once you have completed the required fields click on the ‘Next’ button.

The final stage of the registration process is an acknowledgement that you have read and understood all the documentation relating to the products and services provided by LCG and that you understand the risks in trading CFDs. You may also sign up to receive research and educational material from LCG by email. Once you have completed all the required declarations, click the ‘Submit’ button.

Assuming the information you provided during the registration process is correct, your registration will then be completed and you will be automatically logged in to our client portal, My LCG. From here, you can upload documents to verify your account, deposit funds, create additional accounts and launch your platform to begin trading the world’s markets.

*Important Note: Please note that Spread Betting is only available for clients residing in the United Kingdom and registered with LCG Limited.